Our goal is to make our clients 100% satisfied. At Reflection Hair Design, We accept Visa, Mastercard, Discover and cash. We also offer gift certificates that can be redeemed for any of our salon services. Tips are gladly accepted with cash or on credit card charges.
In case we have not met your expectations we ask you to contact us within 7 days of your appointment so we can correct your service free of charge.
The personal information that we collect from you is to help us better serve you. We do not share your personal information with outside people or companies.
CANCELLATIONS / RESCHEDULING:
Changes must be made at least 24 hours in advance, that allows our team the opportunity to accommodate other guests and will be greatly appreciated.
Cancellations made less than 24 hours notice will be subject to a charge of $35 dollars.
We do not give cash refund on any service.
NO SHOWS: Clients who fail to show for an appointment, will be subject to a charge of 50% of the full service.
FIRST TIME NO SHOWS: Will be required pre-pay for future appointments.
FIRST TIME APPOINTMENTS: We require a deposit of $35 for any chemical, lashes or facial services.
VALUABLES: Reflection hair Design can not be responsible for any lost, stolen or damage items.